Terms of Service
Last Updated: January 1, 2024
1. Acceptance of Terms
By accessing and using TerraSoft's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
TerraSoft provides IT consulting, software development, and related technology services. Our services include but are not limited to:
- IT consulting and strategy development
- Custom software development
- Website development and maintenance
- Business intelligence solutions
- IT managed services
- Cybersecurity services
3. Client Obligations
As a client, you agree to:
- Provide accurate and complete information necessary for service delivery
- Maintain the confidentiality of any access credentials provided
- Use our services in compliance with applicable laws and regulations
- Pay for services according to agreed terms
- Provide timely feedback and approvals as required
4. Intellectual Property
All intellectual property rights in our services, including software, designs, and documentation, remain the property of TerraSoft unless explicitly agreed otherwise in writing. Custom solutions developed for clients are subject to specific agreements regarding intellectual property rights.
5. Confidentiality
We maintain strict confidentiality of all client information and expect the same from our clients regarding any proprietary information shared during service delivery.
6. Payment Terms
Payment terms are specified in individual service agreements. Standard terms include:
- Payment schedules as outlined in service agreements
- Late payment penalties may apply
- All fees are non-refundable unless specified otherwise
7. Service Level Agreements
Specific service levels, response times, and support availability are detailed in individual service agreements. We strive to maintain high service standards but cannot guarantee uninterrupted service.
8. Limitation of Liability
TerraSoft's liability is limited to the fees paid for services. We are not liable for indirect, consequential, or incidental damages arising from the use of our services.
9. Termination
Either party may terminate services according to terms specified in service agreements. Upon termination:
- All outstanding payments become immediately due
- Access to services will be discontinued
- Client data will be handled according to agreement terms
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
11. Changes to Terms
TerraSoft reserves the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these terms, please contact us at:
TerraSoft Ltd
International House, 61 Mosley Street
Manchester, England, M2 3HZ
Email: [email protected]
Phone: 447888863934